About the Company
A global fintech company is seeking a versatile and experienced Operations Specialist to join their team and support their growth in the digital space.
As an Operations Specialist, you will be responsible for ensuring smooth and efficient operational processes, handling client interactions, and contributing to marketing efforts. Your background in the digital space or marketing, coupled with your client management skills, will be essential in driving operational success.
Job Description
- Oversee daily operational activities to ensure efficiency and effectiveness.
- Manage client interactions, addressing inquiries, resolving issues, and maintaining strong relationships.
- Collaborate with various teams to streamline processes and improve operational workflows.
- Assist in the development and execution of marketing strategies and campaigns.
- Analyze operational performance metrics and provide insights for continuous improvement.
- Coordinate with external partners and vendors to ensure seamless operations.
- Support the onboarding and training of new team members.
Qualification
- Proven experience in operations within the digital space or a strong marketing background.
- Demonstrated experience in client management and relationship-building.
- Strong organizational and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- Proficiency in digital tools and platforms relevant to operations and marketing.
- Detail-oriented with a focus on delivering high-quality results.
Benefits
- Monthly salary of N100,000 and a percentage in profit.
- 400 shares in a global fintech company
- Opportunities for professional growth and development.
- A supportive and collaborative team environment.
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